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how to craft a customer service culture and customer experience so powerful that they'll transform your organization and boost your company's bottom line
his crowning work
CROSSING OCEANS will break your heart -- and then put the pieces back together again
The faith journeys of the next generation are a challenge to the established church
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The Way of Julian of Norwich: A Prayer Journey Through Lent Author Vicki Courtney how to craft a customerIn this book about Julian of Norwich, Sheila Upjohn explores the 'Revelations of Divine Love' alongside passages from Scripture. As part of the 'Prayer Journey Through Lent' series, 'The Way of Julian of Norwich' reveals how Julian's fresh perspectives on sin and judgement, anger and forgiveness, the Incarnation and the crucifixion can challenge and enlighten us, six hundred years later, in a world so badly in need of the assurance of God's