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Units of competency HLTAHW025 Provide information and strategies in health care HLTAHW051 Respond to loss
Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking
Units of competency BSBHRM412 Support employee and industrial relations BSBHRM411 Administer performance development processes BSBHRM415 Coordinate recruitment and onboarding BSBHRM417 Support human resources functions and processes * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units MEM16006A Organise and communicate information MEM16008A Interact with computing technology MEM23001A Apply advanced mathematical techniques in a manufacturing
facilitate and review all aspects of case management CHCCSM004 Coordinate complex case requirements CHCCCS004 Assess co-existing needs If you require RPL Kits with comprehensive benchmarking
Learning and Assessment Kit-SHBXPSM001 Lead teams in a personal services environment FSK Units of competency HLTAHW025 ProvideOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to
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