Assessment Kit-ICTSS00116 XG Cellular Network Implementation Skill Set MSS aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

equipment and work areas SHBHIND003 Develop and expand a client base SHBHREF002 Straighten and relax hair with chemical treatments SHBHTRI001 Identify and treat hair and scalp conditions SHBXCCS001 Conduct salon financial transactions SHBXCCS002 Provide salon services to clients SHBXIND001 Comply with organisational requirements within a personal services environment SHBXIND002 Communicate as part of a salon team SHBXWHS001 Apply safe hygiene

Core units MEM16006A Organise and communicate information MEM16008A Interact with computing technology MEM30012A Apply mathematical techniques in a manufacturing

Core units BSBCRT611 Apply critical thinking for complex problem solving BSBFIN601 Manage organisational finances BSBOPS601 Develop and implement business plans BSBSUS601 Lead corporate social responsibility BSBTEC601 Review organisational digital strategy Elective units BSBHRM614 Contribute to strategic workforce planning Group A BSBLDR601 Lead and manage organisational change Group A BSBSTR601 Manage innovation and continuous improvement Group A BSBSTR602 Develop organisational strategies Group A BSBWHS521 Ensure a safe workplace for a work area Group A If you require RPL Kits with comprehensive benchmarking

Core units MSMENV272 Participate in environmentally sustainable work practices MSMWHS100 Follow WHS procedures MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSFGN2001 Make measurements and calculations Elective units HLTAID003 Apply first aid MSFGG2012 Operate glass freefall rack and table MSFGG2013 Move single glass sheets by mechanical means MSFGG2011 Glaze and reglaze residential windows and doors MSFDG2001 Assemble leadlight and stained glass components CUAACD101 Use basic drawing techniques CUADRA201 Develop drawing skills MSFFM3024 Construct jigs and fixtures If you require RPL Kits with comprehensive benchmarking

Assessment Kit-ICTSS00116 XG Cellular Network Implementation Skill Set MSS aggressive or abusive customers SIRXCEG009Our assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of