SCORM Compliant Package-SITXCCS002 Provide visitor information Session Plan aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

Units of competency ICTNWK425 Build small wireless local area networks ICTTEN417 Install

Units of competency SISXEMR002 Coordinate emergency responses SISOFLD004 Provide first aid in remote locations HLTAID011 Provide First Aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCWRK502 Collect and manage data AHCWRK510 Audit site operations BSBINS401 Analyse and present research information AHCIRG507 Audit irrigation systems AHCWRK513 Write and present reports AHCIRG438 Select and manage pumping systems for irrigation AHCIRG435 Determine hydraulic parameters for an irrigation system * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM007 Manage risk to organisational reputation in an online setting SIRXOSM006 Develop and manage social media and online strategies SIRXOSM003 Use social media and online tools * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-SITXCCS002 Provide visitor information Session Plan aggressive or abusive customers SIRXCEG009* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.