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Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations If you require RPL Kits with comprehensive benchmarking
ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTSAD507 Design and implement quality assurance processes for business solutions ICTSAD508 Develop technical requirements for business solutions ICTSAD509 Produce ICT feasibility reports ICTSAS502 Establish and maintain client user liaison ICTSAS526 Review and update disaster recovery and contingency plans ICTSAS530 Use network tools Group O ICTSAD501 Model data objects Group M ICTSAD502 Model data processes Group M ICTNWK529 Install and manage complex ICT networks Group A ICTSAD502 Model data processes Group H ICTWEB513 Build dynamic websites Group I ICTWEB514 Create dynamic web pages Group I ICTNWK615 Design and configure desktop virtualisation Group L ICTSAS518 Install and upgrade operating systems Group L Additional Electives ICTDBS507 Integrate databases with websites ICTCYS407 Gather
prepare and administer a construction contract CPCCBC4006 Select
Units of competency FBPRBK3010 Produce cake and pudding products FBPRBK3001 Produce laminated pastry products FBPRBK3009 Produce biscuit and cookie products FBPRBK3008 Produce sponge cake products FBPRBK3002 Produce non laminated pastry products FBPRBK3018 Produce basic artisan products If you require RPL Kits with comprehensive benchmarking
Units of competency CUADTM612 Teach high level jazz dance techniques CUAWHS413 Incorporate anatomy principles into skill development CUADTM413 Apply safe dance teaching methods CUADTM519 Refine professional practice as a dance teacher If you require RPL Kits with comprehensive benchmarking
Vocational Placement Kit-MSF30722 Certificate III in Upholstery FNS Units of competency BSBOPS404 ImplementA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.