SCORM Compliant Package-HLTAID004 Provide an emergency first aid response in an education and care setting Unit privacy and security within the

privacy and security within the medical environment Group A BSBMED401 Manage patient record keeping system Group A BSBITU306 Design and produce business documents Group A BSBITU309 Produce desktop published documents Group A BSBITU312 Create electronic presentations Group B BSBITU313 Design and produce digital text documents Group B BSBITU314 Design and produce spreadsheets Group B BSBWRT301 Write simple documents Group B If you require RPL Kits with comprehensive benchmarking

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking

Units of competency ICTCLD501 Develop cloud disaster recovery plans ICTCLD503 Implement web-scale cloud infrastructure ICTCLD504 Improve cloud-based infrastructure ICTCLD502 Design and implement highly-available cloud infrastructure If you require RPL Kits with comprehensive benchmarking

configure and test network security ICTNWK422 Install and manage servers ICTNWK423 Manage network and data integrity ICTNWK424 Install and operate small enterprise branch networks ICTNWK429 Install hardware to networks ICTTEN434 Install

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units BSBTEC201 Use business software applications ICTICT219 Interact and resolve queries with ICT clients ICTICT314 Connect internal hardware components (c) ICTSAS308 Run standard diagnostic tests (c) ICTICT303 Connect internal hardware components ICTICT310 Identify and use industry specific technologies If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-HLTAID004 Provide an emergency first aid response in an education and care setting Unit privacy and security within the* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.