Assessment Kit-SIRXCEG008 Manage disrespectful, aggressive or abusive customers CHC identify and protect utilities AHCWRK309

identify and protect utilities AHCWRK309 Apply environmentally sustainable work practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCCSM006 Provide case management supervision CHCCSM005 Develop

Core units BSITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXHRM001 Coach others in job skills SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXWHS003 Implement and monitor work health and safety practices Elective units BSBSUS401 Implement and monitor environmentally sustainable work practices SITXHRM002 Roster staff SITXFIN003 Manage finances within a budget BSBCMM401 Make a presentation If you require RPL Kits with comprehensive benchmarking

Units of competency BSBRSK501 Manage risk AHCBUS517 Monitor and review business performance AHCBUS516 Develop and review a business plan AHCBUS512 Develop and implement family business structures and relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCMHS011 Assess and promote social

Assessment Kit-SIRXCEG008 Manage disrespectful, aggressive or abusive customers CHC identify and protect utilities AHCWRK309Our assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of