Learning and Assessment Kit-VU23526 Read and write straightforward transactional texts SIR Units of competency SIRXMKT002 Use

Units of competency SIRXMKT002 Use social media to engage customers SIRXCEG006 Provide online customer service BSBXCS303 Securely manage personally identifiable information and workplace information ICTWEB304 Build simple web pages If you require RPL Kits with comprehensive benchmarking

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

CHCCOM006 Establish and manage client relationships

Units of competency FWPCOR2205 Follow WHS policies and procedures FWPCOR2203 Follow environmental care procedures FWPCOT3316 Transport forestry produce using trucks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV472 Implement and monitor environmentally sustainable work practices MSFFDT4011 Research and select furniture materials and technology MSFFDT4012 Research furniture styles and movements MSFFDT5003 Develop self as a furniture designer MSFFDT5010 Evaluate furniture design proposals and concepts Elective units BSBMKG501 Identify and evaluate marketing opportunities BSBPMG522 Undertake project work CUAANM303 Create digital 3D models MSFFDT4006 Determine work health and safety (WHS) implications of designs MSFFDT5001 Apply ergonomics

Learning and Assessment Kit-VU23526 Read and write straightforward transactional texts SIR Units of competency SIRXMKT002 UseOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to