RPL Kit-ICTICT219 Interact and resolve queries with ICT clients Certificate III Elective units BSBADM405 Organise meetings

Elective units BSBADM405 Organise meetings Group A BSBFIA401 Prepare financial reports Group A BSBITU402 Develop and use complex spreadsheets Group A BSBWRT401 Write complex documents Group A BSBITU404 Produce complex desktop published documents Group A BSBCMM401 Make a presentation Group B BSBFIA412 Report on financial activity Group B BSBSUS401 Implement and monitor environmentally sustainable work practices Group B BSBRES411 Analyse and present research information Group C BSBCUS402 Address customer needs Group C If you require RPL Kits with comprehensive benchmarking

A fully developed mapping document aligns every task with the ACSF skill areas

Core units BSBLDR511 Develop and use emotional intelligence BSBLDR502 Lead and manage effective workplace relationships BSBMGT517 Manage operational plan BSBWOR502 Lead and manage team effectiveness Elective Units BSBCUS501 Manage quality customer service Group A BSBPMG522 Undertake project work Group A BSBWOR501 Manage personal work priorities and professional development Group A BSBMGT502 Manage people performance Group A BSBADM502 Manage meetings Group B BSBSUS501 Develop workplace policy and procedures for sustainability Group B BSBMGT516 Facilitate continuous improvement Group A BSBFIM501 Manage budgets and financial plans Group A Additional electives BSBWHS501 Ensure a safe workplace BSBHRM513 Manage workforce planning BSBRSK501 Manage risk If you require RPL Kits with comprehensive benchmarking

to be completed by an independent third party who is familiar with the candidate's abilities in the workplace and who currently is (or has previously worked) in a supervisory position to the candidate

health and work practices Elective Units SHBHCUT006 Create combined haircut structures Group A SHBHCUT007 Create combined traditional and classic men’s haircut structures Group A SHBHDES004 Create classic long hair up-styles Group A SHBHCUT007 Create combined traditional and classic men’s haircut structures Group B SHBHCUT011 Design and maintain beards and moustaches Group B SHBHCUT012 Shave heads and faces Group B SHBHBAS002 Provide head

RPL Kit-ICTICT219 Interact and resolve queries with ICT clients Certificate III Elective units BSBADM405 Organise meetingsOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information