RPL Kit-AURSAA001 Process customer complaints in an automotive workplace EAL Core units SIRXCEG001 Engage the

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

roller and spray CPCCPD3024 Apply paint by spray CPCCPD3025 Match specific paint colours CPCCPD3026 Apply stains and clear timber finishes CPCCPD3027 Remove and apply wallpaper CPCCPD3028 Apply decorative paint finishes CPCCPD3030 Apply protective paint coating systems CPCCPD3031 Work safely with lead-painted surfaces in the painting industry CPCCPD3035 Prepare uncoated surfaces for painting CPCCPD3036 Work safely to encapsulate non-friable asbestos in the painting industry CPCCWHS2001 Apply WHS requirements

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS001 Participate in workplace health and safety BSBMED301 Interpret and apply medical terminology appropriately Elective units BSBMED302 Prepare and process medical accounts BSBMED303 Maintain patient records BSBINS302 Organise workplace information HLTAID011 Provide first aid BSBFIN302 Maintain financial records BSBOPS304 Deliver and monitor a service to customers CHCCCS020 Respond effectively to behaviours of concern CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety If you require RPL Kits with comprehensive benchmarking

Assessor Kit - Marking guide

negotiate and refine a design brief MSFID4013 Design residential interior lighting MSFID4014 Produce digital models and documentation for interior design projects MSFID4016 Design colour schemes for interior and exterior spaces MSFID5020 Design residential interiors MSFID5021 Evaluate site structure and services for interior design briefs MSFID5022 Explore and apply creative design methodology to interior space MSFID5025 Develop residential interior design project documentation Elective units BSBCRT501 Originate and develop concepts BSBPMG522 Undertake project work CUAANM303 Create 3D digital models CUADIG507 Design digital simulations CUAPPR503 Present a body of own creative work MSFGN4001 Research and meet ethical and compliance requirements MSFID4020 Research and integrate embedded technologies in interior designs MSFID4021 Design soft furnishing solutions for interior spaces MSFID4022 Prepare quotation and contract documentation for design projects MSFID5016 Develop decoration proposals for complex sites MSFID5017 Develop event decoration proposals BSBCRT401 Articulate

RPL Kit-AURSAA001 Process customer complaints in an automotive workplace EAL Core units SIRXCEG001 Engage theOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information