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Unit Knowledge Guide-SITXCCS008 Develop and manage quality customer service practices PMA Units of competency FWPCOR2205 Follow

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Description

Units of competency FWPCOR2205 Follow WHS policies and procedures FWPCOR2203 Follow environmental care procedures HLTAID003 Provide first aid FWPHAR3224 Operate crawler tractor If you require RPL Kits with comprehensive benchmarking

assemble and install timber external stairs CPCCCA3024 Install lining

Units of competency FWPCOT3260 Recover four wheel drive vehicles FWPFGM3215 Perform complex 4x4 operations FWPFGM3214 Operate a four wheel drive in a towing situation FWPCOT2233 Navigate in forest areas FWPCOT3259 Operate a four wheel drive on unsealed roads If you require RPL Kits with comprehensive benchmarking

Core units BSBLDR811 Lead strategic transformation BSBSTR802 Lead strategic planning processes for an organisation Elective units BSBINS603 Initiate and lead applied research BSBLDR812 Develop and cultivate collaborative partnerships and relationships BSBPMG814 Lead the portfolio BSBSTR801 Lead innovative thinking and practice BSBSTR803 Establish business continuity management strategies BSBTEC601 Review organisational digital strategy If you require RPL Kits with comprehensive benchmarking

diseases and disorders AHCCHM303 Prepare and apply chemicals AHCCHM304 Transport and store chemicals AHCPMG301 Control weeds AHCPMG203 Work effectively in a pest management environment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-SITXCCS008 Develop and manage quality customer service practices PMA Units of competency FWPCOR2205 FollowOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner

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