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aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)
or bridging programs
Units of competency BSBHRM412 Support employee and industrial relations BSBHRM411 Administer performance development processes BSBHRM415 Coordinate recruitment and onboarding BSBHRM417 Support human resources functions and processes * We can develop additional elective units that are not listed on request (Please contact us for further information)
Assessor Kit - Marking guide
Units of competency BSBMGT616 Develop and implement strategic plans FWPCOT8102 Initiate and lead a forest and wood products industry innovation BSBINN501 Establish systems that support innovation * We can develop additional elective units that are not listed on request (Please contact us for further information)
SCORM Compliant Package-RIIUND307D Conduct tele-remote operations Session Plan aggressive or abusive customers SIRXCEG009* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.
US$ 180.00
US$ 190.00
US$ 126.00
US$ 190.00
US$ 124.00
US$ 59.00
US$ 82.00
US$ 126.00
US$ 101.00
US$ 190.00
US$ 78.00