Unit Knowledge Guide-HLTENN046 Contribute to maternal and infant health care SHB Core units SITXCCS015 Enhance customer

Core units SITXCCS015 Enhance customer service experiences SITXCCS016 Develop and manage quality customer service practices SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXFIN010 Prepare and monitor budgets SITXGLC002 Identify and manage legal risks and comply with law SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXMGT004 Monitor work operations SITXMGT005 Establish and conduct business relationships SITXWHS007 Implement and monitor work health and safety practices Elective units SITXFSA005 Use hygienic practices for food safety SITHIND008 Work effectively in hospitality service SITHFAB021 Provide responsible service of alcohol SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industr SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM006 Develop and manage social media and online strategies BSBTWK501 Lead diversity and inclusion BSBINS401 Analyse and present research information BSBTWK503 Manage meetings BSBSUS511 Develop workplace policies and procedures for sustainability BSBOPS504 Manage business risk * We can develop additional elective units that are not listed on request (Please contact us for further information)

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tools and equipment CPCCON3035 Determine concrete supply requirements CPCCON3041 Place concrete CPCCON3042 Finish concrete CPCCON3043 Cure concrete CPCCSF2004 Place and fix reinforcement materials CPCCWHS2001 Apply WHS requirements

Units of competency AURHTX103 Diagnose and repair heavy vehicle automatic transmissions AURETR144 Diagnose and repair integrated engine and transmission management systems AURTTX009 Overhaul automatic transmissions * We can develop additional elective units that are not listed on request (Please contact us for further information)

configure and test network security Group D ICTPRG430 Apply introductory object-oriented language skills Group E ICTWEB431 Create and style simple markup language documents Group G ICTWEB432 Design website layouts Group G ICTWEB433 Confirm accessibility of websites Group G ICTWEB434 Transfer content to websites Group G ICTWEB443 Implement search engine optimisations Group G ICTWEB452 Create a markup language document Group G BSBWOR404 Develop work priorities ICTPRG434 Automate processes ICTSAD501 Model data objects ICTWEB430 Produce server-side script for dynamic web pages If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-HLTENN046 Contribute to maternal and infant health care SHB Core units SITXCCS015 Enhance customerOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner