Learning and Assessment Kit-SIRXCEG008 Manage disrespectful, aggressive or abusive customers HLT tools and equipment to preserve

tools and equipment to preserve biosecurity AHCBIO301 Identify and report signs of unusual disease or pest AHCBIO204 Follow site biosecurity procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

analyse and interpret threat data ICTICT530 Design user experience solutions ICTWEB513 Build dynamic websites ICTWEB514 Create dynamic web pages ICTICT519 Develop detailed component specifications from project specifications ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry ICTNWK423 Manage network and data integrity ICTNWK541 Configure

Units of competency FBPRBK3014 Produce sweet yeast products FBPRBK3007 Produce specialty flour bread products FBPRBK3006 Produce savoury bread products FBPRBK4001 Produce artisan bread products FBPRBK3005 Produce basic bread products If you require RPL Kits with comprehensive benchmarking

Core units FNSINC411 Conduct work according to professional practices in the financial services industry Elective units FNSACC405 Maintain inventory records FNSACC412 Prepare operational budgets FNSACC413 Make decisions in a legal context FNSASIC311 Establish client relationship and analyse needs FNSCUS403 Deliver a professional service to customers FNSBNK414 Promote mobile banking services FNSFMK403 Interpret financial markets information FNSINC412 Apply and maintain knowledge of financial products and services FNSINC514 Apply ethical frameworks and principles to make and act upon decisions FNSSAM413 Identify and provide initial information to potential new clients FNSSAM422 Implement promotional strategies for financial products and services BSBAUD412 Work within compliance frameworks If you require RPL Kits with comprehensive benchmarking

implement and use ICT-based educational platforms TAEDEL802 Use e-learning with social media TAELED801 Design pedagogy for e-learning Electives TAELED803 Implement improved learning practice BSBRES801 Initiate and lead applied research If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-SIRXCEG008 Manage disrespectful, aggressive or abusive customers HLT tools and equipment to preserveOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to