Learner Guide-ICTTEN616 Rectify client services following network outages and faults Certificate I Digital-literacy components to align with

Digital-literacy components to align with evolving workplace and training requirements

Core units BSBWHS304 Participate effectively in WHS communication and consultation processes ICTICT401 Determine and confirm client business requirements ICTICT418 Contribute to copyright

procedures and flow chart diagrams for your RTO

Units of competency CHCMGT005 Facilitate workplace debriefing and support processes CHCMGT003 Lead the work team CHCPRP003 Reflect on and improve own professional practice If you require RPL Kits with comprehensive benchmarking

Units of competency BSBLEG314 Protect information in a legal services environment BSBLEG423 Conduct simple legal research BSBLEG424 Support the drafting of complex legal documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-ICTTEN616 Rectify client services following network outages and faults Certificate I Digital-literacy components to align withOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce