SCORM Compliant Package-NWPNET037 Inspect sewer or stormwater assets Certificate IV Core units AURAEA002 Follow environmental

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURATA001 Identify basic automotive faults using troubleshooting processes AURTTA009 Carry out mechanical pre-repair operations AURTTK001 Use and maintain measuring equipment in an automotive workplace AURTTK102 Use and maintain tools and equipment in an automotive workplace AURTTM011 Recondition engine cylinder heads Elective Units AURAFA103 Communicate effectively in an automotive workplace AURACA101 Respond to customer needs and enquiries in an automotive workplace AURTTA104 Carry out servicing operations AURTTE104 Inspect and service engines AURTTB101 Inspect and service braking systems AURTTD002 Inspect and service steering systems AURTTD004 Inspect and service suspension systems If you require RPL Kits with comprehensive benchmarking

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking

Units of competency ICTCLD508 Manage infrastructure in cloud environments ICTCLD507 Build and deploy resources on cloud platforms ICTCLD506 Implement virtual network in cloud environments ICTCLD505 Implement cloud infrastructure with code If you require RPL Kits with comprehensive benchmarking

activities and tasks are mapped to the requirements of each unit of competency

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-NWPNET037 Inspect sewer or stormwater assets Certificate IV Core units AURAEA002 Follow environmental* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.